Logistics Analyst

Commodity Supplies • Miami, FL

9d

About The Position

CSA Global Logistics is seeking a detail-oriented and proactive Logistics Analyst to join its growing team in Miami, Florida. The role manages end-to-end ocean freight operations for assigned strategic customer accounts, supporting operational excellence and customer satisfaction. The position involves coordinating shipments, communicating with customers and logistics partners, resolving operational and documentation issues, monitoring performance, and analyzing data to identify efficiencies. It also supports customer implementations, workflow improvements, and reporting standardization. Applicants must be legally authorized to work in the United States; visa sponsorship is not available.

Requirements

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field; alternatively, 2–3 years of relevant customer service or logistics experience.
• Professional fluency in English.
• Strong proficiency in Microsoft Office Suite, particularly Excel.
• Understanding of international shipping regulations, customs procedures, and Incoterms.
• Strong proficiency in artificial intelligence (AI) tools and technologies.
• Excellent communication and stakeholder management skills.
• Strong analytical mindset and exceptional attention to detail.
• Ability to work independently, manage multiple priorities, and perform effectively in a fast-paced environment.
• Must be legally authorized to work in the United States; visa sponsorship is not available.

Nice To Haves

• Experience in freight forwarding, ocean transportation, or multimodal logistics operations.
• Spanish or Portuguese language skills.

Responsibilities

• Coordinate end-to-end ocean freight operations for assigned customer accounts.
• Manage shipment bookings, track transportation milestones, and proactively resolve operational exceptions.
• Communicate with suppliers, shippers, carriers, customs brokers, and customers to ensure smooth shipping processes.
• Negotiate and secure ad-hoc rates with ocean carriers and evaluate alternative routing solutions.
• Monitor shipment schedules, carrier performance, and recovery plans to minimize disruptions.
• Prepare and maintain shipment trackers, operational reports, and customer visibility updates.
• Coordinate import documentation requirements and support customs filing readiness.
• Investigate and resolve documentation discrepancies, booking issues, and compliance-related risks.
• Support new customer implementations, workflow improvements, and reporting standardization initiatives.
• Analyze logistics data and operational trends to identify opportunities for improved efficiency and service performance.

Benefits

• Career growth and professional development opportunities within a growing organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level