Logistics Analyst

Penske•Minneapolis, MN

About The Position

The Logistics Analyst is responsible for distributing and utilizing data and continuous improvement tools to support customers’ supply chain solutions in current and future operations. The role serves as a liaison between Operations and other Penske support groups, providing technical support, documenting and creating process flows, compiling and delivering customer reports and metrics, and resolving errors. The position works Monday through Friday, 8:00 a.m. to 5:00 p.m. Regular responsibilities include supporting system solutions, responding to user inquiries, managing daily errors, documenting processes, extracting and formatting data, and coordinating with customers and internal subject matter experts. The role may involve travel as necessary and requires working at the specified location and schedule.

Requirements

At least 1 year of comparable work experience.
High school diploma or equivalent.
Fundamental understanding of transportation, supply chain, and logistics concepts.
Strong written and oral communication skills.
Strong problem-solving and time-management skills.
Ability to work effectively in a team environment.
Ability to work independently with minimal supervision.
Strong computer skills, including Access, Excel, and Microsoft Word.
Ability to learn and use necessary tools.
Ability to follow processes and standard procedures.
Regular, predictable, full attendance.
Willingness to travel as necessary and work the required schedule and at the specific required location.
Completion of the Penske employment application and submission to a background investigation, including past employment, education, and criminal history, and drug screening.
Ability to read, communicate verbally and in writing, remember and analyze information, and understand instructions or guidelines.
Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel; reach with hands and arms; and occasionally lift or move up to 25 pounds (12 kilograms).
Required vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Some college.

Responsibilities

Provide technical support and prioritization related to system solutions.
Respond to user inquiries, isolate problems, and support implementation.
Serve as the Penske user and customer point of contact for reviewing existing system solutions and coordinating feedback and possible solutions.
Ensure system changes are accurate and have limited impact.
Apply established business rules for daily error management.
Follow tasks and projects through to completion using project management principles.
Document process flows to clarify end-user requirements and translate them into needs for systems development or engineering.
Handle recurring tasks, including generating daily reports, retrieving relevant data from transportation and business intelligence systems, and formatting data for interpretation.
Meet customer deadlines and provide required metrics and reports through data extraction.
Map and document standard operating processes and participate in process improvement teams.
Resolve situations quickly, communicate problem status, and work with appropriate internal subject matter experts to resolve problems and support implementations.
Interact with customers by phone, email, or in person as needed.
Complete other projects and tasks as assigned by the supervisor.