Logistics Analyst

King's Hawaiian•Torrance, CA
•$80,000 - $120,000

About The Position

The Logistics Analyst is a detail-oriented role supporting the Logistics department by completing processes on time to help meet customer demands. The position works with Sales, Customer Experience, Planning, the Shipping Warehouse, carriers, and third-party warehouses. The analyst learns and adapts to changing conditions to help meet and exceed departmental on-time delivery metrics. The role operates with minimal oversight: routine decisions within its scope may be made independently, while some non-routine activities require advance approval from the leader. The leader may provide daily guidance and feedback.

Requirements

  • Bachelor’s degree from an accredited four-year college or equivalent relevant work experience.
  • At least four years of progressively responsible experience in logistics or customer service.
  • Proficient understanding of logistics, lead times, and common obstacles that could prevent a carrier from meeting a customer’s Must Arrive By Date.
  • Strong organization and communication skills to keep carriers, shippers, and King’s team members aligned on customer expectations.
  • Working knowledge of SAP or another Enterprise Resource Planning System.
  • Working knowledge of e2open or another Transportation Management System.
  • Ability to travel up to 10% of the time.
  • Ability to demonstrate King’s values: excellence, dignity, communicating candidly in a way it can be heard, curiosity, collaboration, critical thinking, and emotional intelligence.

Nice To Haves

  • A degree in Logistics, Business, Applied Mathematics, Finance, or Computer Science.

Responsibilities

  • Communicate daily with carriers to ensure loads are entered into the Transportation Management System and carriers can meet scheduled appointment times.
  • Run Transportation Management System reports and monitor email to identify and escalate sales orders or stock transfers that missed pickup or delivery appointments or are at risk of late delivery, helping prevent customer stockouts and shortages.
  • Create the weekly shipping schedule in collaboration with planning and shipping teams, aligning it with production runs, scheduled pickup times, and transit times to optimize third-party warehouse appointment availability.
  • Assist the Logistics Analyst with day-to-day Transportation Management System activities, including tendering loads, entering information accurately, running reports, and ensuring carriers are paid.
  • Support day-to-day activities for international orders when the Export Logistics Specialist is unavailable.
  • Perform other duties as required or assigned that are reasonably within the scope of the role.
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