Logistics Agent (2nd And 3rd Shift)

Aston Carter • Belleville, MI

8d • $22 - $25 • Hybrid

About The Position

Join a third-party logistics team in Belleville as a Logistics Agent, helping move freight efficiently by working with carriers to arrange timely pickup and delivery of manufacturing parts across the country. The role involves understanding customers’ shipping needs, coordinating the resources required to move freight, tracking shipments, and resolving logistics challenges. Clear phone communication is important for managing customer sales and retention. This is a contract-to-hire position with second- and third-shift openings, based in a hybrid workplace in Belleville, Michigan.

Requirements

• At least 2 years of customer service experience.
• Proficiency in MS Office applications.
• Ability to type at least 30 words per minute.
• Strong communication skills.
• Ability to work efficiently under pressure with a sense of urgency.
• Strong attention to detail.

Nice To Haves

• Experience in logistics, supply chain, or operations.
• Background in sales or negotiations, preferably in a call center or high-volume contact center.

Responsibilities

• Communicate with customers to assess shipping needs and identify the fastest and most cost-effective shipping solutions.
• Coordinate logistics by identifying required resources, such as trucks and pallets.
• Track and trace shipments to support on-time delivery.
• Use problem-solving and critical thinking to resolve logistics challenges.
• Communicate clearly over the phone to manage customer sales and retention.

Benefits

• Medical, dental, and vision coverage, subject to eligibility.
• Critical illness, accident, and hospital coverage, subject to eligibility.
• 401(k) retirement plan with pre-tax and Roth post-tax contributions available.
• Voluntary life and AD&D insurance for employees and dependents.
• Short- and long-term disability coverage.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time off or leave, including PTO, vacation, or sick leave, subject to eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed