Lodgekeeper Postcard Cabins Starved Rock Ottawa Illinois

Hotel Equities • Ottawa, IL

3h • Onsite

About The Position

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Lodgekeeper for the Postcard Cabins Starved Rock in Ottawa Illinois. The Lodgekeeper’s responsibilities include cleaning, pressing, and folding clothes and other textile articles. You should also be able to keep a record of which items belong to whom. To be successful as a Lodgekeeper, you should demonstrate excellent organizational and interpersonal skills. Top-notch candidates will consult with customers to discuss supplementary laundering-related services that may be of use to them.

Requirements

• High school diploma or equivalent is advantageous.
• Prior experience in a similar role is preferable.
• Familiarity with cleaning detergents and laundering equipment.
• Ability to stand for long periods.
• Capacity to lift up to 20 pounds unaided.
• Basic arithmetic skills.
• Outstanding organizational and time management skills.
• Excellent analytical and problem-solving skills.
• Personable disposition with a knack for customer service.
• Available to work shifts and on weekends.

Nice To Haves

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Responsibilities

• Sorting, washing, drying, pressing, and folding clothing and other textile items.
• Removing stains from items using the appropriate procedures.
• Performing minor sewing duties.
• Tracking which items belong to whom.
• Keeping an updated inventory of laundry detergents and sewing kits.
• Prepare for the following day’s shift by packing linen bags, preparing welcome materials, re-stocking cleaning kits, and performing maintenance on cleaning equipment.
• Tracking maintenance and repairs on laundering equipment.
• Ensuring that the facility remains clean at all times.
• Anticipating and responding to customers' queries, concerns, and complaints.
• Keeping sufficient tokens or change for the washing and drying machines, if required.

Benefits

• Medical, dental, vision insurance available for full-time employees and their families
• Short-term and Long-term Disability Insurance
• Supplemental Life Insurance
• Flexible Savings Account
• 401k with up to a 5% company match
• Vacation Time - 80 hours on your first 3 years of service
• Sick Time – 1 hour accrued per 30 hours worked
• Paid Holidays
• Career Growth Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED