Lockbox Processor

PNC•Richardson, TX

1d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Lockbox Processor within PNC's AR Advantage Operations organization, you will be based in Richardson, TX. The work schedule for this role will be Thursday - Monday, 6:00 AM- 2:30 PM, with Tuesdays and Wednesdays off. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Nice To Haves

Data Entry
Process Improvements
Risk Mitigation Strategies
Standard Operating Procedure (SOP)
Work Processes

Responsibilities

Extracts remittances based on standard operating procedures.
Responsible for maintaining specific productivity and quality levels.
May require some machine operation and basic ten key skills.
Processes and/or reconciles transactions in accordance with established policies and procedures.
Ensures the appropriate materials, documentation and capacity are available to complete transactions.
Confirms equipment is operational, if applicable.
Provides feedback on workflow and work received.
Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service