Associate Operations Processor - Lockbox

Wells Fargo•Federal Way, WA

1d•Onsite

About The Position

Wells Fargo is seeking an Associate Operations Processor. This position is the first step in a rewarding career in financial services, offering learning opportunities in payment processing and the financial services industry. The Lockbox environment is a high-volume, fast-paced, deadline-driven production setting, operating behind the scenes with minimal customer contact. In this role, you will perform general clerical operations tasks that are routine and repetitive, including receiving, preparing, and distributing incoming and/or outgoing mail or packages, and capturing transactions into a proprietary processing system. Additional duties may involve opening, reviewing, sorting, logging, batching, scanning, verifying or matching data on documents, performing simple data entry tasks, and routine math calculations. You will work under close supervision, adhering to established procedures. Successful candidates will demonstrate strong attention to detail, organizational skills, the ability to follow procedures, and basic computer knowledge, along with a desire to constantly improve performance speed and accuracy. The working environment is described as fun, with a casual dress code, located in a highly secure facility.

Requirements

6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

Mail Room/Lockbox Experience
Mail Extraction Experience
10-key numerical data entry experience
Strong attention to detail and accuracy skills
Ability to achieve high production and quality standards
Ability to work effectively, as well as independently, in a team environment

Responsibilities

Perform general clerical operations tasks that are routine in nature
Receive, log, batch, and distribute work
File, photocopy, and answer phones
Prepare and distribute incoming and outgoing mail
Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
Work under close supervision following established procedures
Account research
Assist in receiving/sorting mail per customer number and deadline time
Assist in prepping and slicing mail for Extraction Team
Assist in mail extraction
Assist in scanning documentation
Performing data entry
Attention to detail, follow policy/procedures
Work independently to meet customer SLA's while maintaining production and quality Standards