Lockbox Operations Specialist

ConduentLos Angeles, CA
Onsite

About The Position

We are looking for a detail-oriented and dependable Lockbox Operations Specialist to support banking operations through accurate, high-volume transaction processing. This role requires strong attention to detail, flexibility, and the ability to perform well in a fast-paced, deadline-driven environment.

Requirements

  • Ability to work independently and as part of a team
  • Reliable attendance and flexibility to work additional hours with little notice
  • Ability to work under pressure and meet deadlines
  • Fast learner with the ability to adapt quickly and follow detailed instructions

Nice To Haves

  • Bank operations, item processing, or related experience preferred but not required
  • Strong 10-key and data entry skills preferred

Responsibilities

  • Process lockbox transactions accurately and on time while meeting productivity standards
  • Slice, count, sort, and distribute incoming mail
  • Open envelopes and batch checks, invoices, and coupons per client instructions
  • Scan documents using high-speed scanners (OPEX Falcon)
  • Perform data entry and reassociation of check images and backup documents
  • Prepare outgoing mail with pre-coded alphanumeric data
  • Follow internal controls, security protocols, and banking regulations
  • Escalate issues promptly to management to avoid client impact
  • Support other operations and administrative tasks as needed
  • Contribute to a positive, collaborative team environment

Benefits

  • health insurance coverage
  • voluntary dental and vision programs
  • life and disability insurance
  • a retirement savings plan
  • paid holidays
  • paid time off (PTO) or vacation and/or sick time

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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