Location Manager

US LBM•Crystal Beach, TX

About The Position

The Location Manager manages and directs all store operations and personnel, including sales, service, purchasing, and manufacturing, to support productivity and profitability. The role typically manages locations with annual sales up to $15 million. The manager oversees daily operations, personnel, inventory, sales activity, safety, equipment, customer relations, budgets, and compliance with company policies and procedures. The position includes managing and developing managers and supervisors, coordinating workflow across departments, setting operational goals and schedules, monitoring performance and costs, and ensuring timely delivery or job completion. The manager also handles personnel decisions and works with customers to promote sales and resolve concerns. The role requires a high school diploma or GED and 3–5 years of management experience in a related industry.

Requirements

  • High school diploma or GED.
  • 3–5 years of management experience in a related industry.
  • Knowledge of the building industry and support operations and/or distribution-industry operations.
  • Understanding of logistics management and fleet management systems and practices.
  • Excellent oral communication and positive interpersonal skills.
  • Ability to motivate others and work with minimum supervision.
  • Ability to maintain and enhance positive customer relations.
  • Accounting and basic math skills.
  • Detailed knowledge of building materials and dimensional lumber products.
  • Demonstrated capabilities in driving vision and purpose, optimizing work processes, strategic thinking, planning and alignment, business insight, collaboration, and effective communication.

Responsibilities

  • Manage and coordinate daily store activities and resolve operating difficulties.
  • Assign, instruct, train, and direct managers and supervisors; review personnel assignments and make assignments based on production and service needs and sales plans.
  • Monitor inventory to ensure sufficient materials are available.
  • Monitor sales activities to support profitability and favorable sales outcomes.
  • Serve as the store’s safety officer, audit work-area safety, and attend monthly store or department safety meetings.
  • Establish operational goals and develop work schedules to meet them; ensure on-time delivery or job completion.
  • Review sales, production, expense, labor-cost, attendance, and other operational reports.
  • Monitor equipment, develop preventive maintenance schedules, and ensure adherence to them.
  • Work with customers to promote sales and resolve problems; follow up on complaints and seek mutually satisfactory outcomes.
  • Monitor costs and establish cost controls.
  • Manage personnel activities, including training, hiring, termination, discipline, performance reviews, and wage recommendations; direct supervisors in their personnel management duties.
  • Ensure compliance with company policies and procedures, monitor work performance and quality, and discuss successes and improvement areas with supervisors.
  • Coordinate workflow between departments and work areas and support excellent customer relations.
  • Prepare the location budget, monitor compliance, and review variances with department supervisors.
  • Perform other duties as assigned, comply with policies and standards, adhere to workplace safety commitments, and complete assigned training.
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