Localization Program Manager

Sierra • San Francisco, CA

3d • $170,000 - $210,000 • Onsite

About The Position

Sierra is rapidly expanding globally, and we're looking for a Localization Program Manager to build and scale our international localization efforts across every function — product, marketing, design, and sales. This is a high-impact, cross-functional role sitting at the intersection of operations, product, and go-to-market. You'll be accountable for our end-to-end localization program, acting as both a strategic advisor and a hands-on program manager as we enter new international markets and expand within existing ones.

Requirements

• 6+ years of experience in localization, international operations, or program/project management
• Proven track record owning end-to-end localization programs across multiple languages and regions, ideally including building repeatable language or market launch processes
• Strategic thinker who can zoom out to advise on market entry and zoom in to manage a process. You're equally comfortable in both modes
• Experience working with TMS platforms (e.g., LILT, Phrase, Smartling) and a track record of owning and improving localization tooling and vendor relationships
• Exceptional cross-functional skills. You know how to build trust, drive clarity, and move workstreams forward across Operations, Marketing, Design, Product, and GTM
• Strong written and verbal communicator. Able to operate effectively in fast-moving, ambiguous environments

Nice To Haves

• Background in B2B SaaS or AI/tech companies
• Familiarity with Figma, Sanity CMS, or similar design and content systems
• Experience building localization programs from scratch at a scaling company

Responsibilities

• Contribute to the the country expansion playbook: build and document repeatable processes, and coordinate execution across product, marketing, design, sales, and operations
• Partner with GTM Ops to align localization priorities with country expansion plans and commercial timelines
• Own and communicate the localization roadmap across all workstreams, keeping stakeholders aligned on priorities and timelines
• Drive cross-functional program management across product UI, product documentation, website, sales assets, and digital campaigns
• Manage our translation vendors and tooling - including turnaround expectations, quality standards, and delivery - while continuously evaluating whether our tooling is set up to scale with us
• Establish and own a QA framework across all localization projects, setting quality standards and ensuring consistency across markets and asset types
• Coordinate localization rollout priorities with the marketing team and web producer across website, content, sales assets, and digital/search ads
• Design and champion best practices for digital localization in partnership with the web producer and translation vendor
• Partner with Product, Engineering, and Design teams to define and integrate localization requirements into the product development lifecycle
• Monitor and support internal localization systems and workflows, partnering with Engineering to troubleshoot issues, improve reliability, and maintain scalable translation operations

Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits through Carrot
• Lunch, as well as delicious snacks and coffee to keep you energized
• Discretionary benefit stipend giving people the ability to spend where it matters most
• Free alphorn lessons

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed