Localization Program Manager
About The Position
Twitch is a globally renowned brand with a dedicated following across the world. Localization is at the heart of our mission to connect creators with their communities on a global scale. We're looking for a Localization Program Manager to own the operational core of our localization program — vendor coordination, content workflows, quality processes, and launch execution across 29 languages. You'll join a lean team of senior professionals who operate as strategic partners to Product and Engineering and focus on bringing global users a native experience. Strong performers can take on increasing scope over time.
Requirements
- 5+ years of localization project/program management experience
- Experience managing stakeholders and cross-organizational dependencies
- Experience with enterprise localization tools, translation management platforms (Smartling, memoQ, Phrase or similar), and developing and maintaining linguistic assets and workflows
- Excellent verbal, written, and interpersonal communication
- Native speaker of one additional language
Nice To Haves
- An analytical mindset, with the ability to visualize data, connect the dots, and turn localization insights into decisions that drive business and tooling outcomes.
- Native French, German, Chinese or Japanese preferred
- Experience designing and implementing scalable localization processes and technical automation
- Track record of building localization programs from scratch or through transformation
- Experience evaluating MT/LLM quality in production workflows
- Solid understanding of localization metrics and data manipulation
Responsibilities
- Manage end-to-end localization into 29 languages, including launches that require creative asset localization, terminology building and testing
- Monitor continuous localization operations while identifying and implementing opportunities for improvement.
- Run and evolve localization quality processes: coordinate testing, build LQA workflows and propose improvements based on data.
- Monitor and improve translation quality output by developing and maintaining linguistic assets
- Influence upstream content operations for seamless, context-rich translations.
- Build localization metrics reports (turnaround, quality scores, cost per word)
Benefits
- Medical, Dental, Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Amazon Employee Discount
- sign-on payments
- restricted stock units (RSUs)
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
