Local Delivery Driver

American Furniture Warehouse•Thornton, CO

About The Position

American Furniture Warehouse is hiring delivery drivers to provide white-glove service in customers’ homes. Drivers work with a partner to deliver, assemble, disassemble, and remove merchandise; demonstrate how to use merchandise; and explain company policies and procedures. The role involves safely loading and unloading furniture, working efficiently in a fast-paced and physically demanding environment, and delivering a strong customer experience. First-year drivers average $25.59–$36.65 per hour, and employees are paid every Friday. Drivers work five to six days a week, often six days during busy seasons, and start early. The company provides training and leadership development tracks for promotion opportunities.

Requirements

  • Be honest and caring, and represent the company’s brand positively.
  • Have a clean motor vehicle record with no more than two moving violations in the past three years.
  • Obtain and maintain a D.O.T. physical card; the company pays for it.
  • Own personal hand tools; the company indicates it can help with obtaining them.
  • Be able to learn, understand, and apply new technologies, including Dispatch Track and iPad.
  • Have strong interpersonal skills and the ability to explain merchandise and policies to customers.
  • Be able to team-lift merchandise and work safely in customers’ homes.
  • Be able to stand, walk, stoop, bend, kneel, grip, and move merchandise for 10 hours or more daily.
  • Be able to maneuver in confined or congested areas, including stairways, hallways, and elevators.
  • Be able to lift, lower, push, and pull merchandise up to 100 pounds frequently and handle or manipulate up to 250 pounds frequently.
  • Pass a pre-employment drug screen and background check upon job offer.

Responsibilities

  • Deliver merchandise to customers’ homes and provide white-glove customer service.
  • Assemble and disassemble furniture correctly and efficiently using a variety of tools.
  • Remove merchandise from customers’ homes when required.
  • Demonstrate how to use merchandise and explain company policies and procedures.
  • Safely and efficiently load and unload furniture to and from a delivery truck.
  • Work closely with a delivery partner and team-lift merchandise on and off a box truck and into and out of customers’ homes.
  • Communicate effectively with team members, supervisors, and customers.
  • Work independently with little supervision.
  • Partner with multiple departments to improve processes, maximize efficiency, and exceed customer service expectations.
  • Work safely in a physically demanding, fast-paced environment for extended periods.

Benefits

  • 70 hours of sick pay annually
  • 40–80 hours of vacation annually
  • Two personal days each year
  • Company-provided training and leadership development tracks for promotion opportunities
  • Gym facilities in most work locations
  • Excellent benefits
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