Local Client Manager

A.P. Moller - Maersk•Charlotte, NC

1d•Onsite

About The Position

At Maersk, we are on a unique and transformative journey. A journey that will require the absolute best in class 3PL / Supply Chain talent; high impact, proven sales professionals that can win and grow business in the ever-changing transportation landscape across all Supply Chain products. As a Local Client Manager, you will be working at the center of Maersk as a Global Integrator of Container Logistics. Supported by a team of specialists, including project managers with extensive experience and a sales team dedicated to customer success within the Key Client Team. We are seeking energetic, customer facing professionals who enjoy complex logistics challenges. The candidate should have a proven track record of building Customer Relationships and delivering results across all of Maersk’s portfolio of products. A strategic mindset with the ability to identify business opportunities and win new and additional business.

Requirements

Excellent stakeholder management, able to set clear direction, priorities, and focus, as well as network, motivate others and build lasting partnerships including at senior levels of the organization
Logistics expertise in Landside Solutions, Contract Logistics, E-commerce – including industry insights
Self-motivated and performance driven
Consultative selling is preferred
Thorough product understanding and ability to use variety of products to solve customer challenges.
Strong negotiation skills
Outstanding verbal and written presentation skills
Curious and pro-active person
Thoroughly understands customer drivers, needs and requirements
Has good knowledge about market, competitor and industry trends
Self-starting and entrepreneurial attitude; Drive things as if they were your own business
Leverages internal and external financial data and understands account economics
Builds and executes winning account strategies and proposals
Lead negotiations and coordinate complex decision-making process
Strong and current knowledge of technology platforms, MS Office products, and ability to quickly adapt to new software

Responsibilities

The pursuit of new and additional customer business in an assigned Key Client portfolio
Identify, qualify, consult, and develop value propositions enabling the sale of large-scale supply chain solutions
Pro-actively search, qualify, develop, and engage into new strategic multi-level relationships
Identify customer needs, opportunities, and key buying factors for pursuits, and formalize those into account plans and strategies in Sales Force.com
You will be responsible for creating and managing pursuit plans and collaborating pursuit plans with product and project teams
You will develop global/local business plan for increasing overall supply chain share of wallet
You will define the local value proposition and work closely with local product organization to grow and deliver revenue growth
You will be responsible for Customer Satisfaction - support the overall customer experience and support global value proposition
You will upsell and cross-sell new products
You will deliver client profitability as per budget
Represent Maersk in relevant industry, vertical and marketing events
Perform regular customer calls and exchange as well as regular physical customer visits depending on customer needs
Identify and share customer strategies with relevant internal stakeholders to ensure product development is aligned to changing customer needs