Lobby Lounge Server - Full Time

AccorHotelVancouver, BC
Onsite

About The Position

As a Lobby Lounge Server, you will be a key ambassador of one of Vancouver’s most iconic social destinations. The award-winning Lobby Lounge & RawBar blends glamour and comfort, offering an elevated dining, cocktail, and entertainment experience that reflects world-class hospitality. This role is ideal for a polished, service-driven professional who thrives in a vibrant, fast-paced luxury environment and is passionate about delivering memorable guest experiences.

Requirements

  • Previous serving experience in a high-volume lounge, cocktail bar, or luxury hospitality environment
  • Strong knowledge or interest in cocktails, wine, sake, and premium beverage service
  • A confident, professional, and guest-focused approach to service
  • Excellent communication and interpersonal skills
  • Ability to thrive in a fast-paced, high-energy environment while maintaining composure and attention to detail
  • Strong teamwork and collaboration skills
  • Flexibility to work evenings, weekends, and holidays as required
  • Serving It Right certification
  • Must be legally eligible to work in Canada.

Responsibilities

  • Deliver exceptional, personalized service aligned with luxury and MICHELIN Guide–recommended standards
  • Create a welcoming and engaging guest experience by anticipating needs and building genuine connections
  • Confidently present and serve food and beverage offerings, including cocktails, wine, sake, and RawBar selections
  • Provide knowledgeable recommendations and storytelling around cocktails, menu items, and live entertainment
  • Execute proper service standards, including order taking, table maintenance, and payment processing
  • Collaborate closely with bartenders, culinary teams, and hosts to ensure seamless service flow
  • Maintain a clean, organized, and polished service environment at all times
  • Uphold responsible alcohol service, health and safety standards, and brand service rituals
  • Support special events, live music nights, and high-volume service periods

Benefits

  • Competitive salary starting from $21.65 per hour
  • Complimentary work meals through our Colleague Dining Program
  • Exclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and Whistler
  • TransLink monthly pass reimbursement program
  • Extensive benefits package, including health, paramedical, dental, vision, life, and disability insurance (eligibility requirements apply)
  • Company-matched pension plan and the opportunity to enroll in the Group RRSP (eligibility requirements apply)
  • A complimentary hotel stay with breakfast for two through our BE OUR GUEST program for newly hired colleagues
  • Opportunities to participate in sustainability, charity, and community engagement initiatives
  • Access to world-class training, leadership programs, and career development opportunities across a global hospitality network
  • Discounted room rates at Fairmont hotels worldwide and special colleague rates across other Accor properties
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