Lobby Bar & Three Maries Manager

Omni Hotels & Resorts•New Orleans, LA

1d•Onsite

About The Position

Omni Royal Orleans Hotel is seeking a Lobby Bar Manager to join their team. Located in the heart of the French Quarter, this historic Four Diamond hotel has undergone a recent renovation, which includes the Royal Lobby Bar, a new addition that enhances the hotel's tradition of timeless elegance while offering guests a refreshed experience. The hotel offers a dynamic and exciting work environment with comprehensive training and mentoring, embodying a culture of respect, gratitude, and empowerment. They are looking for a friendly, motivated individual with a passion to serve others.

Requirements

Must hold a current Louisiana Responsible Vendor’s Permit.
Must have current Managers ServSafe Food Handler’s Certification.
Current Louisiana Vendor’s Permit and Manager’s Permit required.
1–2 years’ experience as a bar supervisor, lead bartender, or assistant manager in a high-volume, luxury, or award-winning bar, restaurant, or hotel.
Strong knowledge of mixology, wine service, craft beer, and beverage cost controls.
Excellent verbal and written communication skills in English.
Prior experience in serving, bartending, and cash handling required.
Ability to thrive in a fast-paced environment, multitask, and remain calm under pressure.
Flexible schedule including nights, weekends, and holidays.

Nice To Haves

Experience in beverage program development and cocktail menu design preferred.

Responsibilities

Maintain comprehensive knowledge of all beverage offerings, including spirits, wine, beer, and cocktail menus.
Assist in the development and execution of beverage menus, seasonal features, and cocktail programs in collaboration with the culinary team.
Ensure all bar staff complete side work, opening/closing checklists, and maintain operational standards.
Conduct spot checks of liquor pars, assist with inventory counts, and place orders as directed by the Manager.
Hold pre-shift meetings to review promotions, service standards, and product knowledge.
Train, coach, and evaluate bar staff on service techniques, cocktail preparation, responsible alcohol service, and guest engagement.
Address guest feedback, comments, and complaints, escalating major concerns to the Bar & Beverage Manager.
Remain present on the bar floor during peak hours to supervise service flow, engage with guests, and support staff.
Ensure consistency in beverage preparation, presentation, and portion control.
Assist with scheduling and payroll preparation, providing input on labor needs.
Participate in interviewing and onboarding new bar and beverage staff; final hiring decisions made by the Manager.
Monitor beverage costs, control waste, and enforce loss prevention measures; report any concerns to the Manager.
Prepare and follow up on maintenance requests for bar equipment and facilities.
Approve and manage staff time-off requests when delegated.
Participate in regular staff and departmental meetings.
Support the Manager in monitoring staff performance and attendance, providing feedback to leadership.
Maintain professional email communications and respond promptly.
Stay informed about resort property events and beverage-related promotions.
Uphold high standards of personal appearance and grooming for self and staff.
Participate in company trainings and champion the Omni All In culture.