Beverage Server - Lobby Bar
Hard Rock Hotel & Casino Ottawa•Tampa, FL
•Onsite
About The Position
The Cocktail Server is responsible for serving both alcoholic & non-alcoholic beverages to guests throughout the property, ensuring an exceptional guest experience. This position is part-time & has two shift options: - Overnight: Shift starts at 12am midnight until 8:30am. - Day: Shift starts at 8am until 4:30pm Ability to work flexible schedules, including nights, weekends and holidays is required. The company-provided Cocktail Server uniform consists of: a corset top, satin mini-skort, fishnet hosiery, & knee high boots (boots not provided).
Requirements
- High School Diploma or equivalent is required
- minimum of six (6) months – one (1) year of food or beverage server experience, preferably high volume.
- Must undergo Alcohol Awareness Certification training on an ongoing basis.
- Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities.
- Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
- Must present an image of excitement, enthusiasm and outgoing personality, while being able to project a professional demeanor.
- Ability to work flexible schedules, including nights, weekends and holidays is required.
- Must possess knowledge of both food and beverage items.
- Must be able to make cash transactions accurately.
- Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures.
Nice To Haves
- Certificate in Mixology is preferred.
Responsibilities
- Take guest orders, serves drinks and collects monies in a courteous and efficient manner.
- Adhere to cash handling procedures.
- Ensure guest satisfaction in assigned areas and other areas if necessary.
- Adhere to state liquor laws and Alcohol Awareness Certification (AAC) training guidelines.
- Keep bar and service area clean, sanitary and organized at all times.
- Adhere to beverage control procedures.
- Adhere to all regulatory, departmental and company policies and procedures
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations
- Promote positive guest and team member relations
Benefits
- comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
