Lobby Bar Server

AccorHotel • Chicago, IL

19h • Onsite

About The Position

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued. To uphold the Fairmont Century Plaza values and mission statement while performing positional responsibilities. To adhere to company policy and procedures, as stated in the company handbook.

Requirements

• Previous customer service experience required
• Must have previous experience serving in a luxury environment
• Must have previous experience serving in a high volume environment
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible and reliable.
• Can work with minimal supervision
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a small team and independently
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Successful candidates must be legally eligible to work in the United States.

Nice To Haves

• Previous food and beverage and/or barista experience preferred
• Previous point of sale system experience preferred

Responsibilities

• Consistently offer professional, friendly and engaging service
• Exceed guest expectations
• Extensive food, liquor, beer, wine and cocktail knowledge
• Prepare basic beverages for guest service up to and including basic cocktails
• Interact with guests in a way that makes them feel special
• Proper and friendly service when in contact with all guests
• Comply with liquor laws
• Maintain accountability, both personal and financial
• Control bar costs
• Maintain cleanliness and organization of bar prep area and bar
• Control cost and waste
• Close out paper work thoroughly
• Maintain extensive knowledge of menu, food preparation techniques
• Be pro-active by assisting co-workers
• Support and assist Managers
• Be proficient with all aspects and services of the property
• Be familiar with all food outlets and amenities within the property
• Be knowledgeable of general city information as well as hotel history
• Personal and financial accountability
• Be an ambassador for the department, the property and the brand
• Other duties as assigned

Benefits

• Exclusive discounts at the Fairmont Chicago, and Accor properties worldwide—for you and your family.
• Complimentary meals at our on-site employee cafeteria.
• Contribute to our Corporate Social Responsibility initiatives.
• Comprehensive medical and dental coverage, a 401K plan, and convenient direct deposit.
• Explore career development opportunities within Fairmont Chicago and beyond.
• Complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed