Lobby Bar Manager

Four Seasons Hotels and Resorts•Orlando, FL

5d•Onsite

About The Position

The Lobby Bar Manager will be responsible for supervising the day-to-day operations for The Lobby Bar, a high-volume lounge that is the ‘heart’ of the resort guest experience. Primarily focusing on dinner and lounge service, The Lobby Bar is also open during select breakfast and lunch periods. This role involves managing staff, ensuring quality of service and products, and overseeing operational expenses.

Requirements

Experienced Food & Beverage Outlet Manager
Supervising the day-to-day operations for The Lobby Bar
Primarily focusing on dinner and lounge service, The Lobby Bar is also open during select breakfast and lunch periods.

Responsibilities

Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Resort’s main lobby lounge & coffee shop outlets, to ensure that established cultural and core standards are met; daily activities and planning for each respective outlet operation.
Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of coffee, tea, wine, beer and spirits in two neighboring environments dedicated to an attentive and distinctive experience for guests and patrons alike.
Oversee labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
Attend regular operational meetings to ensure effective coordination and cooperation between departments.
Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.