PM Lobby Attendant - Residence Inn Surfside

Schulte Companies•Surfside, FL

6d•Onsite

About The Position

Schulte Hospitality Group is seeking a service-oriented Lobby Attendant for the Residence Inn Surfside. The role helps maintain clean, orderly, and attractive hotel public areas, workspaces, and exterior spaces, and supports a positive guest experience through professional communication and prompt responses. The attendant is expected to follow scheduled work hours, use and maintain floor-cleaning equipment, report facility or equipment deficiencies, and contribute to hotel cleanliness, teamwork, and customer service.

Requirements

Ability to multitask.
Ability to communicate effectively verbally and in writing.
Ability to work as a team player.
Ability to exceed guest expectations.
Knowledge of cleanliness standards.

Nice To Haves

At least one year of housekeeping experience.
Post-high-school education.
Weekend availability is preferred.

Responsibilities

Maintain the lobby, elevators, stairways, hallways, and Front Desk area so they are clean, neat, and free of rubbish and debris.
Clean and maintain public restrooms; check them once an hour to ensure they remain neat and clean.
Clean hotel offices and back-of-house areas, including locker rooms, to maintain clean and safe workspaces.
Clean the exterior of the hotel.
Report unusual or extraordinary problems promptly.
Adhere to scheduled work hours to ensure coverage of assigned work.
Use and maintain floor-cleaning equipment.
Learn the hotel and its facilities to answer guests’ questions with appropriate information.
Report deficiencies in equipment and facilities.
Help minimize guest complaints and preserve excellent internal and external customer service.
Maintain a professional attitude and proper attire while on the property, and be ready to serve guests.
Respond to radio calls professionally and promptly.
Buff, wax, and polish floors; vacuum and shampoo carpets; and remove gum spots.
Communicate with coworkers and contribute to an ownership environment emphasizing motivation and teamwork.
Perform other duties as assigned.

Benefits

Daily Pay, allowing associates to get paid today for work today.
Free telemedicine and virtual mental health care access for all associates starting on day one.
Multiple health insurance and life insurance options.
401(k) plan with company match.
Paid parental leave.
Paid time off for eligible associates under the company’s PTO policy.
Holiday pay.
Pet insurance.
Employee Assistance Program.
Discounts on event tickets, electronics, gym memberships, and more through Schulte Savings Marketplace.
Flexible work environment and opportunities for career growth.