Lobby Attendant - Housekeeping

Omni Hotels & Spas•Paradise Valley, AZ

9d•Onsite

About The Position

No Job Description for a position can possibly include all duties which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position. Position: Public Area Attendant Department: Rooms | Housekeeping Purpose: To service and maintain the cleanliness of all public areas including public and associate restrooms, lobby floors, meeting space bathrooms and executive offices in accordance with Omni Standards.

Requirements

Ability to maintain the highest level cleanliness and service standards.
Ability to work with management on special projects.
Strong attention to detail with a sense of urgency as requested.
Must be able to lift a minimum of 50 pounds without assistance.
Must be able to push or pull a minimum of 75 pounds without assistance.
Must be able to stand/walk for the entire shift.
Must be able to communicate via radio and phone as needed.
Must be able to work a flexible schedule including AM and PM shifts, holidays and weekends.

Nice To Haves

Previous hotel experience is a plus but not a requirement.

Responsibilities

To ensure that the hotel lobby and public areas are serviced throughout the day
To service all public restrooms in lobby, meeting spaces, restaurant and pool areas.
To service the executive offices.
Services both men’s and ladies associate locker rooms.
Always keep public area stairways and main guest entrance is neat, clean and presentable at all times.
Ensure all ash urns throughout the property are always neat and clean.
Service guest and associate elevators.
Maintain highest levels of cleanliness throughout the hotel property.
Complete daily and weekly cleaning projects assigned.
Anticipate, listen, assist and follow through with all the guests’ requests in a timely manner.
Communicate any needs or concerns within the hotel with the appropriate departments.
Report any maintenance issues or concerns.
Follow all Loss Prevention procedures regarding guest property, safety and security. Report any concerns to department managers or loss prevention in a timely manner.
Attend all designated staff and training meetings.