Lobby Ambassador (Gift Shop) OC
About The Position
City of Hope Orange County is transforming cancer treatment by bringing world-class expertise and specialized care closer to home. Supported by a regional network of care, our 11-acre academic cancer campus in Irvine is home to City of Hope Orange County Lennar Foundation Cancer Center, our outpatient cancer center, and Orange County’s only cancer specialty hospital. With the opening of the hospital, the full continuum of advanced cancer care—from prevention through survivorship—is available in Orange County for the first time, eliminating the need to travel for lifesaving treatment. Seamlessly connected to our outpatient cancer center, the new clinical research hospital features 73 inpatient beds, advanced surgical suites, groundbreaking clinical trials, and holistic services such as rehabilitative therapy and spiritual care. This isn’t standard cancer care. This is lifesaving cancer care. This is Hope. Typical schedule is 10:00 a.m. - 6:30 pm Monday - Friday with weekends as needed. This Lobby Ambassador will have primary responsibilities at the hospital gift shop.
Requirements
- High school diploma or equivalent
- Two years of experience in a customer service role with at least one year providing face-to-face customer service
- Strong communication and prioritization skills
- CPR/BLS certification through American Heart Association
- Current CA Driver’s License
Nice To Haves
- Retail experience preferred
Responsibilities
- Provide outstanding customer service to guests
- Process payments (cash, card, mobile), including operating POS systems, scanning items, balancing the cash drawer, handling returns, and maintaining a clean, orderly checkout area
- Manage inventory, stocking, cleaning, merchandise
- Meet and greet patients and assist with general information and directional assistance.
- Communicate with other staff and drivers frequently.
- Demonstrate a willingness and ability to help others at all times.
- Practice preventative safety procedures.
Benefits
- Comprehensive Benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
