Lobby Ambassador

Rudin•New York, NY

2d•$35 - $35

About The Position

Rudin, as agent, seeks to hire a Lobby Ambassador to join the company. We are looking for a candidate that can hit the ground running. This is a Local 32BJ Union position subject to the terms of the Commercial Building Agreement between Local 32BJ SEIU and Realty Advisory Board on Labor Relations, Inc. (“CBA”). Rudin, as agent, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Rudin, as agent, makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Requirements

High school diploma or equivalent preferred
This is a full-time position, must be available 40 hours per week. Shift schedule may vary depending on property.
Neat, clean, and professional appearance.
Must be physically capable of performing the duties of the position including but not limited to bending, squatting, stretching, and working in a standing position for extended periods.
Ability to lift and carry up to 10 pounds on a regular basis. On occasion, may be required to lift items weighing more than 10 pounds.
Punctual and reliable, with excellent verbal and written communication skills.
Ability to use sound judgment, show discretion, and maintain confidentiality.
Detail oriented and extremely organized with the ability to multi-task
A team player with excellent interpersonal skills

Nice To Haves

Computer skills are a plus.

Responsibilities

Greet and welcome visitors upon their arrival, providing a warm and professional demeanor.
Direct and manage foot traffic flow within the building lobby to ensure efficiency and safety.
Ensure elevator cars are presentable and in working order.
Implement crowd control measures during special events or emergencies.
Serve as a primary point of contact for tenants and visitors, providing information and assistance as needed.
Coordinate with building management to address tenant concerns and maintenance requests promptly.
Answer incoming calls and inquiries, redirecting them to the appropriate departments or personnel.
Maintain a tidy and organized reception area, ensuring a positive first impression for all guests.
Collaborate with building security personnel to monitor access points and enforce security protocols.
Assist with visitor registration and badge issuance, ensuring compliance with building policies.
Respond to security incidents or emergencies as directed, following established procedures.
Foster positive relationships with tenants by addressing their needs and concerns in a timely and professional manner.