Loaner Vehicle Associate

Land Rover Alexandria•Alexandria, VA

9d•Onsite

About The Position

Land Rover Alexandria is seeking a qualified, driven, and professional individual to join their service team to operate and manage their Loaner Fleet. This role involves maintaining a fleet of over 60 vehicles, ensuring they are clean and serviced for client use, and managing all aspects of the loaner contracts and billing.

Requirements

Must be over the age of 21.
Dealership and service center experience is a plus.
Ability to issue clear instructions.
Demonstrated ability to manage others.
Time management skills.
Fantastic communication skills.
Organizational skills.
Valid Driver's License.
Available to work flexible hours on weeknights & weekends.
Positive attitude.
Professional, well-groomed personal appearance.

Responsibilities

Help maintain a loaner fleet of 60 plus vehicles.
Work closely and communicate with Service Advisors from the service department.
Making sure that all vehicles are cleaned and serviced to be ready to be loaned out to clients.
Writing up loaner contracts for daily service and sales clients.
Collecting accurate information, such as driver's license, address, and insurance information.
Billing clients for any EZ pass, toll, and parking meter violations.
Coordinating with the body shop for any damaged loaner vehicles, collecting client deductibles and assisting with completion within a timely manner.
Billing clients for damage that occurs while in their possession.
Providing the service department with a daily count of available loaner vehicles.
Following up with service advisors and/or clients who are in loaners to establish a pick-up time.