Loan Transaction Maintenance Specialist
Fulton Bank•East Petersburg, PA
•Hybrid
About The Position
This is a full-time, hybrid career opportunity based out of our Administrative Services Center location in East Petersburg, PA. Addresses the maintenance and posting needs of all open loans including but not limited to: system coding updates; general ledger entries; posting credits and debits to loan accounts that could not be processed through automation; resolving Aperio tasks; researching, analyzing, and monitoring reports to determine and complete required maintenance; and assisting in quality control for Fulton Financial Corporation.
Requirements
- High School Diploma or equivalent.
- Individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.
Responsibilities
- Post credits and debits to loan accounts.
- Post loan related transactions to customer accounts including principal reductions, extensions, backdated transactions, reversal of return items, suspended item corrections and participation payments’ when applicable.
- Manually calculate and post interest adjustments when back dating is not possible due to system limitations.
- Communicate with lender and collections to obtain guidance or authorization on transactions when needed.
- Complete customer workflows in a timely manner.
- Complete various lender requests including billing and payment inquiries and corrections, coupon book and LOC check reorders, fee waivers, line of credit freezes and other various loan maintenance requests.
- Perform various loan coding updates including automatic payment setup, change, deletion, credit reporting delinquency updates and due date changes as appropriate within respective departments.
- Communicate resolution to requester in a timely manner as required.
- Monitor and analyze reports to ensure accurate and compliant servicing of accounts for credit and debit transactions, automatic payments, matured loans, credit lines and outstanding billings.
- Perform review of transactions to identify high risk or unusual transactions.
Benefits
- medical plans with prescription drug coverage
- flexible spending account or health savings account depending on the medical plan chosen
- dental and vision insurance
- life insurance
- 401(k) program with employer match
- Employee Stock Purchase Plan
- paid time off programs
- holiday pay
- paid volunteer time
- disability insurance coverage
- maternity and parental leave
- adoption assistance
- educational assistance
- a robust wellness program with financial incentives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
