Commercial Loan Transaction Specialist

Busey Bank•Leawood, KS

3d•Onsite

About The Position

The Commercial Loan Transaction Specialist is responsible for customer inquiries, associate inquiries, loan disbursements, and general correction activities for all Commercial lines of business across the Busey footprint.

Requirements

Strong oral and written communication skills
Basic accounting principles
Strong analytical skills
Microsoft Office
Ability to multi-task and work independently
Perform duties under frequent time constraints
Solve problems independently while applying logic and discretion
Requires High School diploma; higher education preferred

Nice To Haves

Experience with lending or commercial real estate preferred

Responsibilities

Respond to customer inquiries both by phone and email.
Process internal requests/inquiries via nCino Cases.
Process loan payments, ACHs, and Wire transfers, and NSF/returned payments for various departments under multiple deadlines and constraints.
Update/maintain Borrower information.
Maintain positive relationships with multiple lenders and support staff.
Process returned mail and any subsequent address changes.
Set up and maintenance of automatic payments.
Respond to internal emails.
Review exception reports and update loan records accordingly.
Assist other areas and special projects as needed.
Monitor workflows and phone queues.
Training of new hires and continual training of current staff.