Loan Support Analyst Sr (Asset Backed Finance - Commercial Servicing)

PNC

2d•$41,250 - $75,625•Hybrid

About The Position

As a Loan Support Analyst Sr, within PNC's Commercial Lending Organization, you will be based in Cleveland, OH; Pittsburgh, PA; Dallas, TX; Houston, TX; Denver; CO; or Kalamazoo, MI. Hours for this role are Monday - Friday, 8:00 am ET - 5:00 pm ET. In this role, you will service a portfolio of clients or complete parts deals where you will be instructed by agent banks on what do. Part of servicing a portfolio of clients consists of, but is not limited to, incoming payments, advances, loan conversions, rate rollovers and all general maintenance for their loans. As training progresses, further structure types will be added to your portfolio. You can expect to start the day with any high priority items from the day prior, if any high priority items were not completed the previous day. You will be expected to conduct due diligence for advances, review notices and input advances into the system before releasing advances. You can also expect to complete rate roll overs and move payments. In this role, you will follow up with notices from agent banks, balance general ledgers and proactively manage your portfolio of clients to ensure a smooth client experience for the agent bank and customers. We seek motivated, driven and creative individuals that enjoy working as part of a team in a high energy environment which thrives on innovation and ingenuity. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of the Commercial Lending organization. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

Exposure to ACBS
Wire transfer experience
Loan administration experience, with an emphasis on application of payments
Account reconciliation experience
Excel spreadsheet familiarity
Loan Servicing Experience
Commercial Loan Knowledge
Operations Experience
University / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Analytical Thinking
Capital Management
Compliance Requirements
Documentations
Due Diligence
Loan Documentation
Regulatory Compliance
Risk Mitigation Strategies

Responsibilities

Executes varied and complex transactions/processes utilizing standard procedures.
May have specific responsibility for one or multiple specialized products or functional areas.
May have responsibility for larger, more complex or sensitive assigned accounts or portfolio.
Processes and/or reconciles varied and complex transactions in accordance with established policies and procedures.
Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions.
Identifies and may resolve exceptions; escalates appropriately.
May interact with customers and have assigned accounts or portfolio.
Ensures the appropriate materials and documentation are available to complete transactions.
May assist with training/coaching of new hires.
May serve as a subject matter resource for the team.
Provides responses and documentation to inquiries and ad hoc requests.
Completes research and provides feedback on workflow and work received.
Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service