Analyst - Loan Servicing

FARMER MAC•Johnston, IA

1d•$58,000 - $68,000•Onsite

About The Position

The Analyst - Loan Servicing is responsible for supporting agriculture loan transactions to ensure alignment with legal documents and policy. This role provides frontline service and manages relationships with attorneys, investors, field servicers, borrowers, and other agriculture loan professionals. The Analyst - Loan Servicing understands the dynamic relationships in agriculture lending among borrowers, field servicers, investors, tenants, and other related parties.

Requirements

Experience in customer service
Ability to perform loan-related calculations
Outstanding knowledge of Microsoft Office Suite
Excellent communication and interpersonal skills
Organized with the ability to prioritize and multi-task
Reliable and professional
Ability to work in a fast-paced environment while providing strong attention to detail
Knowledge of Legal documents
Knowledge of Closing documents
Knowledge of Appraisals documents
Knowledge of Environmental documents
Bachelor’s degree with paralegal certification (preferred) plus 3 years commercial or agriculture mortgage servicing experience; or equivalent combination of education and experience.
Experience with taxes, insurance, and UCC verification is preferred.

Nice To Haves

Knowledge of loan modification process is preferred

Responsibilities

Evaluate and prepare loan recommendations to Credit Servicing on non-routine matters, including Change in terms and/or maturity date, Collateral substitution, Consent, Death of a borrower, transfer of ownership interest, Loan assumption, Partial releases, substitution of property, condemnation, easements, Product conversion, Release of funds held in escrow for tenant improvements or holdback, Subordination agreement.
Perform calculations for Debt Service Payments, Revolver draws/paydowns, Early Payoffs, Default, Maturity.
Answer calls and email from borrowers or field servicers promptly.
Is responsible for annual certification and taxes, insurance, and UCC with field servicers.
Work closely with Legal and make recommendations on borrower situations (e.g., change in guarantor) to ensure alignment with all loan documents and policy expectations.
Oversee collection of payments, future loan maturities, and delinquent loans.
Complete changes due to service actions on loans in the servicing software to ensure maximum utilization is achieved for billing and reporting.
Maintain loan files with documentation of items that occur after loan closing.
Review boarding of new loans and prepare investor-related reports.
Assist with testing of new versions of servicing software.
Assist with internal and external audits and reviews.
Assist with training and staff development, monitoring workloads and job priorities for the servicing area. Participate in the formulation of policy and procedures.
Provide back-up to colleagues in Loan Closing and Servicing team.
Perform other duties as assigned.