Loan Servicing Supervisor

Forest County Potawatomi Community•Crandon, WI

About The Position

This role involves supervising and guiding Loan Servicing staff, contributing to policy and procedure development, and directly assisting clients throughout the lending process. The position requires reviewing loan documentation, managing budgets, and ensuring compliance with policies.

Requirements

Bachelor’s Degree in Finance OR 5 years verifiable supervisory experience, with independent decision-making skills and professional judgement, to analyze situations, project consequences, identify solutions and adopt appropriate courses of action.
At least 3 years’ experience in loan management.
Ability to write policy and procedure and implement them.
Experience with lending processes and loan portfolios.
Experience in records management and accounting procedures.
Ability to analyze and solve problems.
Experience in loan management software, accounting software, and Microsoft Office software (Excel, Word, Outlook).
Must successfully pass all applicable background checks and drug screens

Nice To Haves

Bachelor's degree in Finance AND 5 verifiable supervisory experience

Responsibilities

Supervises and communicates with Loan Servicing staff, assisting, assigning, and guiding them with their duties and responsibilities.
Contributes to the development of policy, processes and procedures pertaining to loans.
Proactively, consistently, and effectively communicates with clients, assisting them with all their lending needs.
Assists clients through all stages of the lending process from answering questions to application through to the loan closing.
Reviews application documentation and determine eligibility according to policies.
Responsible for ordering, receiving, and reviewing title work, inspections, and appraisals and going over the results with the client.
Prepares loan documents for legal approval.
Maintains and monitor loan budget.