Loan Servicing Specialist

Glacier Bancorp, Inc.•Flagstaff, AZ

7h•Onsite

About The Position

Under the supervision of the Loan Operations Note Desk Manager, performs a variety of loan servicing duties pertaining to the closing and post-closing of all new loans and change in terms. Board loans on core processing system and disburses loan proceeds. Provides the highest level of quality customer service. The ability to learn quickly and to adapt to change are important skills to the role as well as great communication and product knowledge.

Requirements

Six months to two years of related experience.
High school degree or equivalent required.
Ability to prioritize workload to meet deadlines
Demonstrated effective interpersonal relationships and teamwork
Professional verbal and written communication skills
Thorough knowledge of various office software. Proficiency in Word, Excel, PowerPoint, Internet Explorer, Email and Calendaring.

Responsibilities

Complete funding, boarding and post boarding activities for commercial and consumer loans in a timely and accurate manner.
Assist with monthly certification at the direction of the Loan Operations Manager to include validation of all CRA and HMDA Reportable loans; FHLB and BIC eligible loans. Perform loan file review for quality assurance.
Resolve system issues that might impede loan closing and use judgement to involve next level management. Monitor and clear loan exceptions, process daily exception reports, process weekly data integrity reports, and other data reports as needed. Perform system maintenance, research, and transactions as needed.
Process loan payments, payment reversals, auto payment maintenance, payoffs, paydowns, advances, maintenance, and non-posted transactions.
Ensure documentation accurately reflects the intentions of the credit approval. Complete post close-closing steps to ensure that all necessary documentation is received. Perform review of loan system data integrity/review of critical coding (LTV, Collateral Codes, Call Codes).
Scan loan documents for retention purposes, organizing documents according to naming conventions and system requirements.
Regular and predictable attendance is an essential function of this job.
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Remain current on all regulatory changes affecting compliance. Follow interdepartmental.