Loan Servicing Specialist II

East West BankEl Monte, CA

About The Position

The Loan Servicing Specialist is responsible for a variety of activities to support Loan Servicing with a focus on financial activities. The responsibilities for this role include but are not limited to; Loan Advances, Payment processing on more complex products, Escrow analysis and its disbursement, invoice processing and its G/L reconciliation. Responsibilities also include reconciliation to General Ledger and end of day balancing.

Requirements

  • Bachelor Degree in Finance or Accounting Degree preferred, or equivalent work related experience
  • Minimum 3 years of experience in the Loan Servicing Industry
  • Loan system experience required including document imaging system
  • Proficient in Microsoft Office
  • Excellent written and verbal communication skills required
  • Good organizational, analytical and problem solving skills
  • Ability to handle multiple tasks with excellent attention to detail
  • Ability to organize and maintain a high volume work environment
  • Ability to adapt quickly to changes and perform in a fast paced environment
  • Ability to build effective relationships as needed to effectively address issues and obstacles
  • Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.

Responsibilities

  • Process all Loan Advances on simplex products ensuring proper authorization and commitment availability.
  • Process non-standard Loan Payments on various products.
  • Process Loan Demand Statements on simplex products ensuring all principal and interest are included and inclusive of all appropriate fees
  • Process Loan Payoffs on simplex products and closing of commitments.
  • Prepare Wire Instructions and input into the Wire System and/or Credit Funds to the borrower’s deposit account
  • Perform Escrow Analysis as required by state with appropriate refunds and/or loan amortization
  • Disburse all escrow payments for tax and insurance
  • Perform MERS activities
  • May perform SBA reporting and its portfolio management and disbursement to Colson
  • Process miscellaneous maintenance transactions
  • Perform End-of-Day balancing ensuring all activities are reconciled with the General Ledger
  • Respond to internal customer inquiries
  • Provide guidance and training to junior Loan Servicing Specialist
  • Work on special projects as assigned by Manager related to the Data Accuracy and accurate compliance requirements.
  • Perform other duties as assigned
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