Loan Servicing Specialist I

Bank of Hope • Los Angeles, CA

18h • $26 - $29 • Onsite

About The Position

We are currently seeking a Loan Servicing Specialist I to support our Business Lending Center# Commercial Lending Center.

Requirements

• Minimum Education Level: Bachelor’s Degree
• Minimum Years of Experience: 1 year
• Combination of Experience and Education can meet the job requirements: Yes
• Required: No experience or minimum 1year of experience in banking industry.
• Required: Knowledgeable in Loan Operations policies and procedures.
• Required: Knowledgeable in banking, regulations and State/Federal Regulations.
• Required: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
• Required: Ability to respond effectively to the most sensitive inquiries or customer complaints.
• Required: Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, employees, regulators, or board members.
• Required: Ability to interact effectively with all levels of Bank personnel, departments, and customers
• Required: Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.
• Required: Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Required: Ability to identify problems and develop solutions when needed.
• Required: Ability to think critically.

Responsibilities

• Process loan boarding, closing, scanning and input tickler into Global Wave
• Upload final signed loan documentation including CCR (or CCM) into Global Wave
• Operate Loan Servicing window to receive loan payments
• Process Loan Advance and Construction & Multi Advance loan disbursements
• Process demands, payoffs, and paid off loan processing (collateral release)
• Process Loan Servicing Requests (system/Code changes, impairment, non-accrual, change of address, ACH/Auto payment setup, delinquent tax data, insurance tickler input, etc.)
• Input Collateral information and then upload into Global Wave
• Handle vault filing
• Handle all invoices

Benefits

• bonus
• benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level