Loan Servicing Representative

Corefirst Bank & Trust • Topeka, KS

5d • Onsite

About The Position

Performs a variety of duties related to the servicing and administration of loans. This role involves reviewing daily exception reports, processing paid files, performing maintenance on consumer and commercial loans, calculating and processing payoffs, posting transactions, servicing participation loans, SBA reporting, credit bureau maintenance, filing NSI/UCCs, answering phones, sending correspondence, funding loan transactions, and balancing GL accounts. Additional responsibilities include servicing of Real Estate Loans, which involves investor reporting, escrow analysis, PMI reporting, and monitoring insurance claims. This description is not exhaustive and duties may change.

Requirements

• One year of banking and/or lending experience required
• High school diploma or equivalent
• Ability to relate and empathize with people
• Adherence to CoreFirst Values: Respect, Communication, Integrity, Initiative, and Accountability.
• High level of skill in the CoreFirst Bank & Trust competencies of internal and external Customer Service/Focus, Compliance, Ethics, Perseverance, and Time Management.
• Self-Starter, takes initiative
• Basic accounting
• Microsoft Office proficiency
• Detail/Goal/Solutions Oriented
• Listening, verbal and written communication skills
• Ability to resolve conflicts
• Must pass a drug screen and background check

Nice To Haves

• Previous loan servicing experience desired

Responsibilities

• Review daily exception reports
• Process Paid Files
• Perform maintenance on both consumer and commercial loans
• Calculate and process payoffs
• Post transactions to loans and general ledger accounts
• Service participation loans
• SBA reporting
• Credit Bureau maintenance
• File NSI/UCC’s
• Answer phones to assist both internal and external customers
• Send correspondence as needed
• Fund all loan transaction types for processing departments onto the bank’s core system
• Balance GL accounts for loans
• File lien documents with the appropriate state and county
• Track titles and collateral documentation for lien perfection
• Servicing of Real Estate Loans including investor reporting and servicing, escrow analysis/Paying real estate taxes and property insurance, PMI reporting, Monitoring and processing insurance claims

Benefits

• Equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED