Loan Servicing Representative
Bank Of Springfield•Springfield, IL
•$18 - $20•Onsite
About The Position
Bank of Springfield is seeking a detail-oriented and customer-focused Loan Servicing Representative to join our team. In this role, you will support the day-to-day servicing of consumer and commercial loans by ensuring loan records are accurate, assisting customers with loan-related inquiries, and providing exceptional service. The ideal candidate is organized, enjoys problem-solving, and thrives in a collaborative environment.
Requirements
- Proficiency in Microsoft Office applications, including Excel and Word.
- Strong attention to detail and excellent problem-solving skills.
- Ability to communicate effectively and work collaboratively with team members.
- Excellent organizational skills with the ability to manage multiple tasks and priorities.
Nice To Haves
- Previous banking or loan servicing experience is preferred but not required.
Responsibilities
- Review new and renewed loans to ensure all coding and documentation are accurate.
- Answer customer inquiries as part of the Loan Servicing phone queue, providing prompt and professional service.
- Process daily loan servicing tasks, including payoff quotes, loan payoffs, and other servicing requests.
- Maintain regular and predictable attendance.
- Assist with additional loan servicing responsibilities and special projects as assigned.
Benefits
- Supportive work environment
- Competitive benefits
- Opportunities to build a rewarding career in banking
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
