Loan Servicing Escrow Specialist- Hybrid
About The Position
At Regions, the Loan Servicing Escrow Specialist maintains escrow accounts administered by the loan servicing group. This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act. This position is intended to be onsite, now or in the near future. Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience.
Requirements
- High School Diploma or GED
- Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
- Data entry and typing skills
- Proficient in Microsoft Excel and Word
- Strong time management
- Strong written and verbal communication skills
Nice To Haves
- One (1) year of loan servicing or related work experience
Responsibilities
- Receives and provides escrow analysis in accordance with the Real Estate Settlement Procedures Act (RESPA), Housing and Urban Development (HUD), and Federal Housing Authority (FHA) guidelines
- Audits vendors including tax, flood, hazard, and other escrow vendors
- Completes escrow processing including timely payment of taxes and insurance, customer statements, and annual analysis
- Completes escrow research requests
- Monitors and tracks flood insurance for escrowed loans
- Applies and enforces compliance/regulatory matters
- Communicates with customers to assist with various escrow questions as needed
- Investigates and clears outages on general ledger accounts
- Ensures accuracy and integrity of escrow trailers on loans
- Processes private mortgage insurance (PMI) waivers and payments
- Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices
Benefits
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
