Loan Servicing Escrow Specialist- Hybrid

Regions Bank•Memphis, TN

2d•Hybrid

About The Position

At Regions, the Loan Servicing Escrow Specialist maintains escrow accounts administered by the loan servicing group. This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

High School Diploma or GED
A bility to interpret and ensure compliance with applicable rules, regulations, and industry guidance
Data entry and typing skills
Proficient in Microsoft Excel and Word
Strong time management
Strong written and verbal communication skills

Nice To Haves

One (1) year of loan servicing or related work experience

Responsibilities

Receives and provides escrow analysis in accordance with the Real Estate Settlement Procedures Act (RESPA), Housing and Urban Development (HUD), and Federal Housing Authority (FHA) guidelines
Audits vendors including tax, flood, hazard, and other escrow vendors
Completes escrow processing including timely payment of taxes and insurance, customer statements, and annual analysis
Completes escrow research requests
Monitors and tracks flood insurance for escrowed loans
Applies and enforces compliance/regulatory matters
Communicates with customers to assist with various escrow questions as needed
Investigates and clears outages on general ledger accounts
Ensures accuracy and integrity of escrow trailers on loans
Processes private mortgage insurance (PMI) waivers and payments
Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices