Loan Services Operations, Senior Associate

State Street•Clifton, NJ

About The Position

The Loan Services Operations Senior Associate performs daily servicing, maintenance, and record keeping for syndicated bank loans held in mutual fund and other structured portfolios for SSC clients. The role processes trades, receipts, disbursements, and bank loan notices; reconciles cash balances; prepares portfolio holdings and accrual roll-forward proofs; produces standard and ad hoc reports; and responds to customer queries. The position requires critical thinking and problem-solving skills, collaboration with clients and internal service teams, and the ability to work to aggressive deadlines in a high-volume environment. The work involves complex global fund structures and bank loan servicing. State Street offers competitive benefits, flexible work support, and development and educational support. The stated annual salary range is $52,000–$94,120 for the primary location; compensation ranges may differ for other locations.

Requirements

Bachelor of Science or Bachelor of Arts degree required.
Minimum of 1–3 years of related experience.
Experience with the bank loan asset class required.
Proficiency with Wall Street Office (WSO).
Strong critical-thinking, problem-solving, and decision-making skills.
Strong interpersonal skills and ethical decision-making.
Ability to work collaboratively with clients and internal service teams.
Ability to meet aggressive deadlines in a high-volume work environment.

Nice To Haves

Experience in the financial services industry is preferred.
Background in client management, team management, multi-point reconciliations, fund accounting, custody, vendor data sourcing, and automation.

Responsibilities

Perform daily maintenance and record keeping for syndicated bank loans held in mutual fund and other structured portfolios for SSC clients.
Process trades and book receipts and disbursements.
Reconcile cash balances daily.
Produce daily roll-forward proof of portfolio holdings and accrual information.
Prepare standard and ad hoc reports for internal and external customers.
Respond to customer queries daily.
Process bank loan notices received from agent banks daily.
Perform other tasks as needed.

Benefits

Retirement savings plan (401(k)) with company match.
Medical insurance.
Dental insurance.
Vision insurance.
Basic life insurance and other optional coverage.
Long-term disability insurance and other optional coverage.
Paid time off, including vacation and sick leave.
Short-term disability coverage.
Family-care support and access to an Employee Assistance Program.
Eligibility for annual performance-based incentive awards, excluding certain sales roles subject to sales incentive plans.
Eligibility for certain tax-advantaged savings plans.
Flexible work program and work-life support.
Development programs and educational support.
Paid volunteer days.
Matching gift program.
Employee networks.