Loan Services Operations, Senior Associate

State Street•Clifton, NJ

1d•$52,000 - $94,120

About The Position

The Loan Services Operations Senior Associate supports servicing bank loan debt held in complex global fund structures. The role maintains and records syndicated bank loans held in mutual fund and other structured portfolios for SSC clients, processes trades and cash activity, reconciles cash balances, and produces portfolio holdings and accrual information. The position also prepares standard and ad hoc reporting, responds to customer queries, and processes notices received from agent banks. Success requires critical thinking, problem-solving, teamwork, and the ability to meet aggressive deadlines in a high-volume environment.

Requirements

Bachelor of Science or Bachelor of Arts degree required.
Minimum of 1–3 years of related experience.
Experience working with the bank loan asset class required.
Proficiency with Wall Street Office (WSO).
Strong critical-thinking, problem-solving, and decision-making skills.
Strong interpersonal skills and ethical decision-making.
Ability to work collaboratively in a team environment with clients and internal service teams.
Background in client management, team management, multi-point reconciliations, fund accounting, custody, vendor data sourcing, and automation.
Ability to meet aggressive deadlines in a high-volume work environment.

Nice To Haves

Related experience in the financial services industry is preferred.

Responsibilities

Perform daily maintenance and record keeping for syndicated bank loans held in mutual fund and other structured portfolios for SSC clients.
Process trades and book receipts and disbursements.
Reconcile cash balances daily.
Produce daily roll-forward proof of portfolio holdings and accrual information.
Prepare standard and ad hoc reporting for internal and external customers.
Respond to customer queries on a daily basis.
Process bank loan notices received from agent banks daily.
Perform other tasks as needed.

Benefits

Competitive and comprehensive benefits package, varying by location.
Retirement savings plan (401K) with company match.
Medical, dental, vision, basic life, and long-term disability insurance, plus optional additional coverage.
Paid time off, including vacation, sick leave, short-term disability, and family care responsibilities.
Employee Assistance Program.
Eligibility for annual performance-based incentive awards, with some sales-role exclusions.
Eligibility for certain tax-advantaged savings plans.
Flexible work program and work-life support.
Development programs and educational support.
Paid volunteer days.
Matching gift program.
Employee networks.