Loan Sales Associate

Mariner Finance•Perryville, MD

4d•Onsite

About The Position

Mariner Finance is hiring a customer-facing, sales-oriented Loan Sales Associate for its branch team. The role involves understanding customers’ financial needs, presenting lending solutions, managing account relationships, and supporting branch performance. The company describes this as an opportunity to build a career in consumer finance, with company-provided leads and marketing support, career growth and advancement opportunities, and an uncapped incentive bonus in addition to base pay. The position requires in-person work in the office. The stated regular schedule is Monday, Wednesday, and Thursday from 9:00 a.m. to 5:00 p.m.; Tuesday from 9:00 a.m. to 7:00 p.m.; and Friday from 9:00 a.m. to 5:30 p.m. Saturday work may be required seasonally and as business needs require. The company may change the schedule to address business needs, and hours depend on the business hours of the time zone serviced. The position involves frequent sitting, operating computer and phone systems, and occasional movement and lifting. The employee must be able to obtain any essential licenses required by the state.

Requirements

At least 1 year of experience in a sales position.
High school diploma or equivalent.
Highly motivated, with an interest in the consumer finance industry.
Ability to sustain or exceed individual sales goals.
Excellent written and verbal communication skills.
Ability to leverage and learn new sales platforms and technologies.
Ability to complete functions in a timely manner while maintaining accuracy.
Ability to obtain any essential licenses required by the state.
Ability to perform the essential duties and functions satisfactorily.
Ability to work in person in the office.
Ability to occasionally lift and/or move up to 20 pounds.

Nice To Haves

1 year of outbound calling experience.
Experience in lending, consumer loans, or collections.
Bachelor’s degree.

Responsibilities

Make outbound calls to develop business, follow up on opportunities, and support account relationships.
Support branch growth by meeting or exceeding individual and branch performance goals.
Build relationships with current and potential customers through respectful, solution-focused communication.
Consult with customers to understand their needs and identify appropriate lending options.
Process loan applications and gather required credit, income, and financial information.
Present loan solutions and available products clearly, confidently, and compliantly.
Educate customers on loan terms, payment expectations, account requirements, and available services.
Help customers resolve account concerns, make payment arrangements, and stay on track.
Positively impact customer service, credit quality, and branch profitability.
Process payments, maintain accurate records, support cash drawer responsibilities, and assist with daily operations.
Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
Perform additional functions depending on market demand and branch staffing to provide consistent quality customer service.