Loan Sales Associate

Mariner Finance • Lanham, MD

4d • Onsite

About The Position

The Loan Sales Associate is a customer-facing, sales-oriented role on a Mariner Finance branch team. The associate works with customers to understand their financial needs, present lending solutions, manage account relationships, and contribute to branch performance. The role involves outbound sales, loan application processing, customer education, payment and account support, and day-to-day branch operations. It is suited to someone who is motivated, coachable, competitive, resilient, and comfortable working in a fast-paced environment.

The base salary range is USD $18.00–$20.15 per hour, with uncapped incentive bonuses. The stated schedule is Monday, Wednesday, and Thursday, 9:00 a.m.–5:00 p.m.; Tuesday, 9:00 a.m.–7:00 p.m.; and Friday, 9:00 a.m.–5:30 p.m. Saturday hours may be required seasonally and as business needs require. The company may change the schedule to address business needs. Work hours depend on the business hours of the time zone served. The employee must be physically present in the office.

Requirements

• At least 1 year of experience in a sales position.
• High school diploma or equivalent.
• Highly motivated, with an interest in the consumer finance industry.
• Ability to sustain or exceed individual sales goals.
• Excellent written and verbal communication skills.
• Ability to learn and use sales platforms and technologies.
• Ability to complete functions accurately and in a timely manner.
• Must be able to obtain any essential licenses required by the state.
• Ability to perform the essential duties and functions satisfactorily; reasonable accommodations may be made as described in the posting.
• Ability to work in person in the office.
• Ability to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. Occasional movement and lifting or moving up to 20 pounds are required; close vision and ability to adjust focus are also required.
• Saturday hours may be required seasonally and as business needs require.

Nice To Haves

• 1 year of outbound calling experience.
• Experience in lending, consumer loans, or collections.
• Bachelor’s degree.

Responsibilities

• Make outbound calls to develop business, follow up on opportunities, and support account relationships.
• Support branch growth by meeting or exceeding individual and branch performance goals.
• Build relationships with current and potential customers through respectful, solution-focused communication.
• Consult with customers to understand their needs and identify appropriate lending options.
• Process loan applications and gather required credit, income, and financial information.
• Present loan solutions and available products clearly, confidently, and compliantly.
• Educate customers on loan terms, payment expectations, account requirements, and available services.
• Help customers resolve account concerns, make payment arrangements, and stay on track.
• Contribute positively to customer service, credit quality, and branch profitability.
• Process payments, maintain accurate records, support cash drawer responsibilities, and assist with daily operations.
• Learn applicable Federal, State, and Local consumer laws to ensure compliant actions.
• Maintain a cash drawer, process payments, and deliver daily deposits to specified financial institutions as required.
• Perform additional functions depending on market demand and branch staffing to provide consistent, quality customer service.

Benefits

• 15 days of paid time off.
• 11 public holidays.
• Uncapped incentive bonus.
• The posting directs applicants to the company benefits page for further benefits information; it does not specify additional benefits in the provided description.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED