Loan Processor - Lynchburg, VA

FIRST BANK AND TRUST COMPANY • Forest, VA

10h • $18 - $24 • Onsite

About The Position

First Bank and Trust is seeking a Loan Processor in Lynchburg, Virginia. Loan Processors support Loan Officers by facilitating new loan and renewal loan closings and ensuring loans are processed correctly according to the bank’s policies and procedures. The role requires strong attention to detail, excellent organizational skills, and a commitment to exceptional customer service.

The normal work week is Monday through Friday, 8:30 a.m. to 5:00 p.m., at the branch location.

Requirements

• High school diploma or equivalent.
• Strong listening, written, and verbal communication skills.
• Ability to handle confidential information.
• Strong attention to detail and problem-solving skills.
• Proficiency in Microsoft Word and Excel.
• Ability to work independently and collaboratively within a team.

Nice To Haves

• Associate’s degree in Accounting, Business, Finance, Communications, and/or Marketing.
• Three or more years of customer service or loan experience.

Responsibilities

• Review, verify, and process loan applications for accuracy and completeness.
• Ensure loans comply with bank policies, procedures, and regulatory requirements.
• Communicate with loan officers, applicants, and third parties to gather required documentation.
• Enter loan data into internal systems and maintain accurate records.
• Monitor loan files and follow up on outstanding documentation to meet deadlines.
• Provide timely updates to loan officers and applicants throughout the loan process.
• Monitor maturing loans and collections reports.
• Process paid-off loans, including preparing and recording Deed of Trust Releases, Certificates of Satisfaction, and title releases.
• Answer the phone and assist customers with balance inquiries, transfers, and payments.
• Learn about and cross-sell First Bank and Trust products and services.

Benefits

• 20 days of paid time off per year, earned monthly.
• 11 paid holidays when they occur during the work week.
• Medical, dental, and vision insurance starting on the first day of the month after hire.
• Automatic enrollment in the bank’s 401(k)/ESOP plan.
• Basic life insurance coverage equal to twice the employee’s base salary.
• Long-term disability insurance coverage.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED