Loan Processor

Tri Pointe Homes Holdings, Inc.•Scottsdale, AZ

4d•Hybrid

About The Position

At Tri Pointe Solutions, the financial services affiliate of Tri Pointe Homes, we’re redefining what it means to purchase a home. Our dynamic team is driven by innovation, collaboration, and a shared commitment to excellence. We offer a comprehensive suite of services—including mortgage, title, escrow, homeowner’s and title insurance—all integrated under one roof to create a seamless, high-quality lending experience for our borrowers. If you're ready to be part of a forward-thinking company that’s shaping the future of the industry, apply to join our outstanding team. Tri Pointe Connect, the mortgage affiliate of Tri Pointe Homes, is looking for an experienced individual to join our talented group in Arizona as a Loan Processor. This is a hybrid position working out of our Operations Center in Scottsdale, Arizona. Loan Processors at Tri Pointe Connect work closely with homebuyers, loan consultants, and underwriters to facilitate the gathering and processing of documentation necessary to get approved for a mortgage loan. A loan processor plays a key role in helping homebuyers realize their dream of homeownership. This includes possessing the knowledge and attention to detail to review critical documents relating to income and assets such as paystubs, tax returns, bank statements, credit reports, and other key documents applicable to the mortgage transaction. Successful processors at Tri Pointe Connect display a strong desire for unparalleled customer service, are able to work with a sense of urgency, employ excellent communication skills (both written and verbal), are well-organized, and extremely detail-oriented. If you are looking to make a difference, Tri Pointe Connect is the place for you!

Requirements

High school diploma or equivalent
Minimum 2 years experience in a loan processing role; purchase/builder business preferred
MS Office; including Outlook, Word, and Excel
Encompass LOS experience preferred
Must be able to work in office located in Scottsdale, AZ; hybrid/remote may be considered for select markets
Excellent verbal and written communication skills
Strong attention to detail
Outstanding interpersonal and customer service skills
Ability to multi-task and meet deadlines
Strong organizational skills
Ability to operate independently when needed but perform as a team player
Knowledge of underwriting guidelines – including conventional, FHA, VA, USDA, and non-QM
Strong regulatory knowledge, including ECOA, HMDA, RESPA, and other applicable federal or state-specific guidelines
Ability to meet internal and external expectations when working under fast-paced sometimes tight deadlines

Responsibilities

Review file for completeness, comparing data entered in loan application with actual documentation in file
Review underwriting guidelines to ensure all applicable documentation is gathered and submitted for underwriting approval
Review documentation submitted by borrowers and third parties such as seller/builder, title/escrow, homeowners insurance, etc. Ensure documentation is acceptable and meets applicable guidelines or underwriting conditions
Run automated underwriting systems (LP, DU, GUS, TOTAL) as applicable
Communicate verbally and electronically with internal and external parties applicable to the transaction including but not limited to loan consultants, builder representatives, real estate agents, homebuyers, title/escrow agents, homeowners insurance agents, and others
Manage pipeline deadlines to ensure loans are submitted to critical milestones to meet purchase contract close of escrow deadlines
Maintain updated communication logs or other status reports as applicable
Attend weekly/monthly departmental meetings
Monitor loan files and submit change of circumstance requests as applicable
Order third party verifications (employment, income, assets, rent/mortgage) as applicable
Understand and adhere to all critical regulatory guidelines
Meet all established Quality Control Metrics
Attend departmental and compliance training as required
Meet minimum production requirements for active loan pipeline as well as loans closed on time