Loan Processor

Focus Mortgage • Wichita, KS

3d • Hybrid

About The Position

Focus Mortgage, and its biggest brand WeVett Home Loans, is a fast-growing business looking to add loan processors to our team. This is a very team-oriented position, and we work closely together. We are looking for individuals with a knack for numbers and superior people skills, a winning attitude, and a proactive approach. We ask that you bring enthusiasm, a solid work ethic, and a strong desire to learn.

Requirements

• The desire to serve military members.
• Associate's Degree or higher.
• Minimum 12 months experience in Mortgage or Client Service Industry.
• Work experience with using complex logic and problem solving skills.
• Above-average ability to work with numbers and basic finance calculations.
• Advanced computer experience - ability to multitask on dual monitors.
• Willingness to learn and be coached.
• Adaptable to a flexible, fast-changing industry.
• Self-motivated with strong work ethic.
• Ability to take accountability for actions.

Nice To Haves

• Military experience (or knowing someone close who served).
• Bachelor’s degree with 3.0+ GPA.
• Handling escalated client service situations over the phone.

Responsibilities

• Providing elite service to internal and external clients.
• Communicating with clients on loan conditions and statuses via phone or video message.
• Learning investor guidelines, lending policies, and the required documentation, policy, and procedures of the business.
• Applying knowledge and judgment to proactively anticipate needs of the lender, clients, and real estate transaction parties.
• Developing strong computer skills, including the extensive use of web-based applications.
• Managing multiple priorities while building rapport with clients.
• Coordinating client updates with respective client loan officers.

Benefits

• Paid training and career development.
• Casual dress.
• Flexible schedule.
• Stocked kitchen with access to free healthy drinks and snacks (for those on-site).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree