About The Position
To serve as the high-speed "Engine Room" of the brokerage. You will be responsible for taking the loan structures designed by the Credit Specialist and executing them with 100% accuracy from data entry through to unconditional approval.
Requirements
- Minimum 1-2 years experience as a Loan Processor for an Australian Mortgage Brokerage.
- Experienced in ApplyOnline, MyCRM, and lender portals.
- A strong understanding of standard lender requirements (e.g., identity verification, payslip analysis, and living expense categories).
- Exceptional written and verbal English. You must be comfortable explaining "next steps" to Australian clients.
- Demonstrated ability to manage a high-volume pipeline (e.g., $3M+ per month) without sacrificing quality.
Responsibilities
- Execute end-to-end applications via ApplyOnline and various lender portals (Big 4, Macquarie, etc.) with zero errors.
- Independently manage simple residential files (PAYG, Refinance, First Home Buyers) from start to finish.
- Collaborate with the Credit Specialist on complex files; you will handle document verification, data entry, and MIR (Missing Information Request) management for these deals.
- Act as the primary point of contact for lenders to push files through to approval.
- Communicate with clients during the "processing phase" to ensure a 5-star experience.
- Assist the Principal in building and maintaining a permanent Operations Manual by documenting workflows and creating templates as the business scales.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
