Loan Processing Associate (Max $27/hr W2)
About The Position
The Loan Processing Associate will be responsible for completing the order services process, which includes requesting, reviewing, and verifying loan processing documents such as title and insurance. This role involves clearing loan processing conditions within the loan operating system, including insurance, collateral, disclosure, and title items. The associate will review title and insurance documents to ensure they meet guidelines and serve as the primary point of contact for internal and external business partners. Key responsibilities include managing expectations, obtaining needed documentation, and adhering to timelines regarding lender-side conditions like title, appraisal, and HOI. The role also requires monitoring personal pipeline and collaborating with Mortgage Specialists and other internal partners to ensure loan cycle times meet client expectations. Additionally, the associate will monitor loan progress until closing to ensure documents are not expired and demonstrate the ability to work independently, problem-solve creatively and proactively, and execute at a high level.
Requirements
- 5 years of residential mortgage loan processing experience required
- Proven track record in quality loan production while maintaining a large client base
- Outstanding written, verbal, and analytical skills
- Ability to multi-task, prioritize and plan; effective time management skills to meet loan closing deadlines
- Must possess a superior customer service focus
- Computer proficiency including Microsoft Office products suite
- High school diploma or equivalent required
Nice To Haves
- Demonstrated ability to meet individual and organizational goals within a production environment
Responsibilities
- Complete the order services process which includes requesting, reviewing, and verifying loan processing documents such as title and insurance
- Clear loan processing conditions within the loan operating system which include insurance, collateral, disclosure, and title items
- Review title and insurance documents and determine if they meet guidelines
- Serve as primary point of contact for internal and external business partners for managing expectations, needed documentation and timelines regarding lender side conditions, e.g. title, appraisal, HOI
- Monitor personal pipeline and work with Mortgage Specialist, and other pertinent internal partners to ensure loan cycle times meet client expectations
- Monitor loan progress until loan is in closing to ensure documents are not expired
- Demonstrate ability and drive work independently to creatively and proactively problem solve and execute at a high level
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
