Loan Processing Assistant

Guild Mortgage•Southlake, TX

4d•Onsite

About The Position

Guild Mortgage Company, a mortgage banking firm established in 1960, is dedicated to serving homeowners and buyers by providing affordable home financing with the best available terms and exceptional professionalism. The Loan Processor Assistant plays a crucial role in the organization's Regional Operations by supporting Loan Processors. Under direct supervision, this role involves reviewing files, ordering necessary documents, and performing other tasks to prepare mortgage loans for underwriting and closing in accordance with Guild Mortgage Company and industry guidelines.

Requirements

High School or equivalent required
Well-developed ability to manage multiple tasks/projects and deadlines simultaneously.
Strong verbal and written communication skills.
Effective time and resource management.
Strong interpersonal skills.
Excellent verbal and written communication skills required.
Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required.
Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required.
Commitment to company values.
Customer Service - Proactive attention to each person
Integrity - Do and say what's right
Respect - Treat others with dignity
Collaboration - Listen and work together
Learning - Seek knowledge and strive for improvement
Excellence – Deliver the unexpected
Work is primarily sedentary; mobility in an office setting.
Frequent use of computer keyboard and mouse.
Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation.
Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
Office environment – no substantial exposure to adverse environmental conditions.

Nice To Haves

some related college courses or degree desired
some knowledge of mortgage lending policies, procedures, and regulations.

Responsibilities

Requests and reviews file documentation, including income/employment verifications, bank statements or verifications of deposit and property valuations; opens escrow and title.
Reviews all documentation received for completeness and ensures appropriate data is entered in the company’s origination system, and that appropriate documentation is uploaded to the company’s paperless file system.
Communicates with loan processor regarding documentation needed to process the loan and maintain effective follow up to ensure receipt of needed documents.
Assists loan processor to gather information to clear underwriting conditions.
Responds to inquiries and follows up with key individuals promptly to resolve problems.
Communicates directly with loan officer, loan processor, closer, title companies and insurance companies to ensure that loans close in a timely manner.
Assists loan processor to help resolve investor stipulations.
Stays up to date on all current, applicable industry standards.
Maintains complete and accurate information within the Loan Processing System while effectively managing a high volume of loans.
Performs other duties as assigned.