Bring Your Experience. We’ll Teach You The Rest!

UWM • Pontiac, MI

6d • Onsite

About The Position

This entry-level opportunity is perfect for someone ready to turn their customer service skills into a long-term career. No office experience is required. You'll use the skills you already have to help deliver an exceptional client experience while keeping loans moving through the approval process. We'll provide paid training, ongoing support and opportunities to grow every step of the way.

Requirements

• High school diploma or equivalent
• Comfortable using technology and learning new software
• Strong communication
• Attention to detail
• Positive, learning-focused attitude

Nice To Haves

• 1+ year of experience in a fast-paced customer service environment such as retail, hospitality, food service, delivery services or warehouse operations
• Previous experience with Microsoft 365 tools such as Outlook, Teams, Excel or Word

Responsibilities

• Provide professional phone service to clients and internal teams
• Enter, review and organize loan information and documents within our systems
• Meet daily quality and production goals

Benefits

• Paid training
• 96 hours of PTO your first year
• Paid holidays
• Health, dental and vision insurance
• 401(k) with employer match
• Flexible Spending Account (FSA) & Health Savings Account (HSA)
• Free 24/7, on-site gym
• Free fruit, coffee and soft drinks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED