Loan Outreach and Compliance Officer

PathStone Corporation•Buffalo, NY
•$24 - $45

About The Position

The Loan Outreach and Compliance Officer supports outreach and administration for the Enterprise Center’s business lending programs and, where applicable, residential and consumer lending programs. The position works with referral partners and community organizations, supports lending staff, and performs underwriting and loan servicing activities. For residential and consumer lending, the role also processes and underwrites loans, monitors regulatory compliance, maintains working knowledge of mortgage lending software, and ensures required state mortgage loan originator licensure or registration remains active and up to date. The role may include occasional evening, night, or weekend assignments and requires an automobile, driver’s license, and insurance.

Requirements

  • Bachelor’s degree.
  • At least three years of experience in non-profit housing, banking, business finance, or, where applicable, residential or consumer finance.
  • Advanced knowledge of principles and practices governing business lending and, where applicable, residential or consumer lending.
  • Understanding of principles and methods of financing small businesses.
  • Ability to read, analyze, and evaluate credit histories, financial statements, and loan documents, and critically apply this information to loan applications.
  • Ability to apply knowledge of PathStone’s goals and mission to microenterprise and small business programs and, where applicable, residential or consumer lending, and advocate for policy positions that benefit PECI’s clients.
  • Ability to work with a team of small business lenders and, where applicable, provide technical supervision about mortgage lending to home buyer staff at PathStone.
  • Expert written and verbal communication skills.
  • Position requires an automobile, driver’s license, and insurance.

Nice To Haves

  • Spanish communication skills.

Responsibilities

  • Conduct outreach, coordination, and administrative support for the Enterprise Center’s lending programs, working closely with referral partners and community organizations.
  • Analyze financial statements and projections and perform credit underwriting on loan applications.
  • Review credit history, collateral, personal financial statements, and proposed uses of funds.
  • Prepare credit memoranda for presentation to the Loan Committee, recommending acceptance or denial of loan requests.
  • For residential and consumer loans, process and underwrite loans and monitor compliance with TILA, RESPA, and other applicable mortgage lending regulations.
  • Maintain working knowledge of mortgage lending software and keep state MLO licensure or NMLS registration active and up to date.
  • Coordinate loan closings.
  • Service the loan portfolio, including reviewing collateral and updating lien filings.
  • Provide post-loan technical assistance to small business clients and make referrals to BDOs or external Business Support Service organizations, where applicable.
  • Pursue collections on delinquent accounts through timely borrower outreach, negotiating repayment or workout arrangements, documenting collection activity, and escalating unresolved or seriously delinquent accounts to the Lending Director for further action, including possible legal collection.
  • Work with a team of small business lenders and, where applicable, provide technical supervision about mortgage lending to PathStone home buyer staff.
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