Loan Ops

First Community Bank Of Central Alabama • Wetumpka, AL

2d • $15 - $24

About The Position

The Loan Operations (Loan Ops) professional plays a critical role in ensuring the smooth processing and management of loan applications from initiation through to closing and post-closing activities. This position is responsible for maintaining accuracy, compliance, and efficiency in loan documentation and data management, directly impacting customer satisfaction and regulatory adherence. The role requires close collaboration with loan officers, underwriters, and other internal teams to resolve discrepancies and facilitate timely loan disbursements. Additionally, the Loan Ops specialist monitors loan pipelines, tracks deadlines, and supports audit and quality control processes to mitigate risk. Ultimately, this role ensures that all loan transactions are executed flawlessly, supporting the financial institution’s operational goals and regulatory requirements.

Requirements

• High school diploma
• Minimum of 2 years experience in loan operations, mortgage processing, or a related financial services role.
• Strong knowledge of loan documentation, underwriting processes, and regulatory compliance requirements.
• Proficiency with loan origination systems and Microsoft Office, especially Excel.
• Excellent organizational skills with strong attention to detail and ability to manage multiple priorities.

Nice To Haves

• Experience working with mortgage loan products including conventional, FHA, VA, and USDA loans.
• Familiarity with industry regulations such as RESPA, TILA, and HMDA.
• Certification in loan processing or underwriting (e.g., NMLS licensing or equivalent).
• Experience with loan servicing platforms and customer relationship management (FLOW) software.
• Strong analytical skills and experience with process improvement methodologies.

Responsibilities

• Review and verify loan documentation for completeness, accuracy, and compliance with company policies and regulatory standards.
• Coordinate with loan officers, underwriters, and closing agents to facilitate timely loan processing and closing activities.
• Maintain and update loan tracking systems to ensure accurate status reporting and pipeline management.
• Identify and resolve discrepancies or issues in loan files, escalating complex problems to management as needed.
• Support audit and quality control processes by preparing required documentation and responding to inquiries.
• Communicate effectively with internal teams and external parties to ensure smooth loan operations and customer satisfaction.
• Assist in the development and implementation of process improvements to enhance operational efficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED