Loan Operations Specialist
About The Position
The Loan Operations Specialist provides comprehensive operational support across all lending areas of the bank. This role is responsible for the accurate booking, maintenance, and verification of loan data and documentation within the bank's core and ancillary systems to support data governance, regulatory compliance, risk management, and financial reporting. The Loan Operations Specialist serves as a key control function by performing detailed data entry, verification, and quality control throughout the loan lifecycle. This position requires a strong understanding of loan products and the recognition that each loan represents a legal document and binding agreement between the bank and the borrower.
Requirements
- Strong attention to detail and data accuracy.
- Strong communication, analytical, and organizational skills.
- Ability to work independently and collaboratively.
- Commitment to confidentiality, professionalism, and ethical conduct.
Nice To Haves
- Associate degree
- Prior experience in loan operations, lending support, or financial services
Responsibilities
- Accurately book and maintain loan data in the bank's core and supporting systems.
- Ensure loan terms, collateral, borrower information, rates, and servicing details are entered completely and correctly.
- Perform verification and quality control reviews to confirm data accuracy and consistency.
- Maintain audit-ready records supporting data governance and reporting.
- Support compliance with applicable federal and state lending laws and regulations.
- Understand the legal and regulatory significance of loan documentation.
- Assist with audits, examinations, and regulatory reporting.
- Identify and resolve or escalate data and documentation exceptions.
- Process servicing changes, advances, payoffs, and account maintenance, for all loan types and loan programs.
- Support collateral, insurance, escrow, and tracking requirements.
- Generate notices, correspondence, and reports.
- Image, retain, and release loan documentation.
- Support all lending staff to ensure timely, accurate, and compliant loan processing.
- Communicate effectively with internal departments and external partners, including clients and other financial institutions and bank vendors.
- Take ownership of in cross-training and shared responsibilities.
- Use bank systems effectively to support accuracy and efficiency.
- Identify opportunities to improve processes and strengthen controls.
- Adapt to changes in products, regulations, and technology.
- Other Duties as assigned by supervisor
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
11-50 employees
