Loan Operations Specialist

First Utah Bank•Salt Lake City, UT

15h•Onsite

About The Position

The Loan Operations Specialist at First Utah Bank plays a key role in supporting the daily loan operational functions of the Bank. This individual ensures that back-office processes run smoothly, accurately, and in compliance with applicable banking regulations, internal policies, and established procedures. The Loan Operations Specialist serves as a resource for both staff and customers, with a commitment to excellence in service and operational integrity. This position is primarily performed in a standard office environment. The role may require extended hours during peak periods such as quarter or year ends.

Requirements

High school diploma or GED required.
Minimum one to two years of experience in banking operations, loan operations, or a related financial services role.
Comprehensive knowledge of banking regulations, deposit and lending operations, and back-office functions.
Excellent analytical and problem-solving skills with a high degree of attention to detail.
Familiarity with banking software systems.
Strong Microsoft Excel skills.
Outstanding written and verbal communication skills.
Excellent interpersonal and communications skills; ability to work collaboratively with teammates and customers.
Demonstrated ability to manage multiple priorities in a fast-paced environment.
Demonstrated integrity and discretion in handling confidential customer and Bank information.

Nice To Haves

Bachelor's degree in Business Administration, Accounting, Finance, or a related field preferred.
Teller experience or customer-facing banking experience a plus.

Responsibilities

Handle loan accounting and operations functions including booking loans received from various closing departments, handling accounting of fees and expenses.
Process loan related invoices.
Handle all loan maintenance requests received from branches/loan departments.
Review and prepare participation correspondence and accounting.
Review suspense reconciliations for policy exceptions and accounting errors.
Correspond with branches/departments for clearing and with Internal Audit department for status updates.
Assist Construction Loan Department with related loan entries disbursed to subcontractors.
Assist branches with loan payments.
Print and prepare daily accounts payable checks.
Complete customer research as requested by branches/departments.
Serve as a back-up to other Accounting and Operational functions.
Other duties, as assigned.
Be an active participant of a collaborative, high-performance culture that prioritizes customer service, accuracy and accountability.
Provide cross-functional support to other departments.
Ensure all loan operations comply with applicable regulations.
Complete SARs as required.
Follow established dual-control procedures and internal controls for all sensitive operations.
Assist in gathering information for internal reviews and audits.
Monitor exception reports and take corrective action to resolve items in a timely manner.